Status - Internal only
Team is investigating reports of elevated errors related to free allocations.
Dependent products are also affected.
Impacted services - Workers AI, Stream, Images, Firewall for AI, AI Search
Vista relies on Cloudflare as one of our trusted cloud infrastructure partners. This issue is occurring at their level, outside of Vista's direct control.
Our team is actively monitoring this situation and maintaining close communication with the provider. We're working to minimize any impact to your services and will keep you informed as the situation progresses.
We appreciate your patience and will provide updates as soon as new information becomes available.
Team is investigating reports of elevated errors related to free allocations.
Dependent products are also affected.
Impacted services - Workers AI, Stream, Images, Firewall for AI, AI Search
Vista relies on Cloudflare as one of our trusted cloud infrastructure partners. This issue is occurring at their level, outside of Vista's direct control.
Our team is actively monitoring this situation and maintaining close communication with the provider. We're working to minimize any impact to your services and will keep you informed as the situation progresses.
We appreciate your patience and will provide updates as soon as new information becomes available.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
We have prepared comprehensive upgrade documentation:
Engineering team will provide specific URLs before production upgrade.
Sandbox upgrade scheduled for {sandbox_date.strftime('%B %d, %Y')}.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Progress: ▓▓▓▓▓▓░░ (75% complete)
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: ▓▓▓▓░░░░ (50% complete)
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
✅ Incident resolved - test cleanup complete.
Progress: ▓▓▓░░░░░ (37% complete)
Scheduled for: February 2, 2026 at 21:00 CET
Final reminder before sandbox environment upgrade:
Please ensure any critical sandbox testing is completed before upgrade window.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
We have prepared comprehensive upgrade documentation:
Engineering team will provide specific URLs before production upgrade.
Sandbox upgrade scheduled for {sandbox_date.strftime('%B %d, %Y')}.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Progress: ▓▓▓▓▓▓░░ (75% complete)
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: ▓▓▓▓░░░░ (50% complete)
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
✅ Incident resolved - test cleanup complete.
Progress: ▓▓▓░░░░░ (37% complete)
Scheduled for: February 2, 2026 at 21:00 CET
Final reminder before sandbox environment upgrade:
Please ensure any critical sandbox testing is completed before upgrade window.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
We have prepared comprehensive upgrade documentation:
Engineering team will provide specific URLs before production upgrade.
Sandbox upgrade scheduled for {sandbox_date.strftime('%B %d, %Y')}.
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Progress: ▓▓▓▓▓▓░░ (75% complete)
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: ▓▓▓▓░░░░ (50% complete)
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
✅ Incident resolved - test cleanup complete.
Progress: ▓▓▓░░░░░ (37% complete)
Scheduled for: February 2, 2026 at 21:00 CET
Final reminder before sandbox environment upgrade:
Please ensure any critical sandbox testing is completed before upgrade window.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.
Azure SQL Database(All Azure services), Azure Storage(All Azure services), Azure Kubernetes Service(All Azure services), Azure Virtual Network(All Azure services), Azure VPN Gateway(All Azure services)
Progress: 12 percent complete
Sandbox Environment:
Production Environment:
This is a test maintenance for operations template validation.
Scheduled 1 week in advance to appear in Upcoming Maintenance section.
Progress: 100 percent complete
The Vista Cloud 5.0.17 upgrade for Pathé BE has been successfully completed, and the hypercare period has ended.
Final Summary:
Thank you for your patience during this upgrade. All systems are now running Vista Cloud 5.0.17.
For any questions or concerns, please contact the support team.
Progress: 87 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Production environment has been completed successfully.
Upgrade Summary:
Hypercare Period:
Please report any issues immediately to the support team. This maintenance will remain open during the hypercare period.
Progress: 75 percent complete
Upgrade tomorrow: April 6, 2026 at 21:00 CET
This is your final 24-hour reminder for the production environment upgrade.
What to Expect:
Important:
Progress: 62 percent complete
Scheduled for: April 6, 2026 at 21:00 CET
This is your one-week notice for the production environment upgrade to Vista Cloud 5.0.17.
Upgrade Window:
Preparation:
Progress: 50 percent complete
We are pleased to confirm that the Vista Cloud 5.0.17 upgrade for the Sandbox environment has been completed successfully.
Upgrade Summary:
Next Steps:
Please report any issues during sandbox testing to the support team.